Cancellation Policy


Cancellation Right

You have the right to cancel within fourteen days without giving any reason this contract. The cancellation right is fourteen days from the date, on which you or a third parties by your name, which is not the carrier, have taken goods in possession, if you have ordered one or more products under a single order and these will be delivered uniformly or will; in which you or a third parties named by you, which is not  the carrier, the last goods have taken physical possession.

To exercise your cancellation right, you must notify us


Aretthom UG (haftungsbeschränkt)

Kaninchenborn 27

23560 Lübeck


Telephone number:   + 49 451 989 864 47

E- mail:



By a clear statement (e.g. a consigned by post mail or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form which is not mandatory, however.
You can Model Form of Withdrawal the revocation period or another clear statement on our website electronically fill in and submit. You make use of this opportunity, we will impart to you immediately (e.g. by e-mail) confirmation of the receipt of such a revocation.
In  order to maintain the revocation period it is sufficient for you to send the message about the exercise of cancellation right before the revocation deadline.
We may withhold the reimbursement, until we have received the goods back or until you have demonstrated that you have returned the goods, according to whichever is the earlier date.

You have to return the goods promptly and in any event not later than 14 days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the deadline of 14 days.

We will bear the cost of returning the goods.

You only need to pay for any diminished value of goods, if the deterioration concerning the check with reference to condition characteristics and functionality of the goods is attributable to your no necessary dealing.